Safety Notice: High Bay LED Light Fixture
NetZero USA has issued a safety notice regarding the High Bay LED light fixture, warning customers about a potential fire hazard.
NetZero is also providing a free LED board replacement program for affected customers.
NetZero’s Response to the LED Board Recall
A Growing Concern
The recent recall of LED boards by NetZero has sparked a growing concern among customers, who are now wondering if their devices are safe to use. The recall, which was initiated by the company itself, is a result of reports of loose LED boards burning, which can cause a fire hazard.
What’s at Stake
NetZero’s Response
Taking Action
NetZero has received seven reports of loose LED boards burning, and the company is taking immediate action to address the issue. Customers who have experienced this problem can reach out to the company and schedule an inspection at no cost. The inspection will determine if the LED board is loose and if it’s causing a fire hazard. If the LED board is found to be loose, NetZero will replace it free of charge. The company is also providing a free LED board replacement program for affected customers, which will ensure that everyone’s device is safe to use.
A Commitment to Safety
NetZero is committed to ensuring the safety of its customers, and the company is taking this issue very seriously. The recall is a result of the company’s proactive approach to identifying and addressing potential safety issues.